Otter.ai

What it does

Otter.ai provides real-time meeting transcription with live captions for Zoom, Google Meet, and Microsoft Teams, plus mobile support. OtterPilot auto-joins and records meetings, while AI Chat across meetings surfaces summaries, action items, and ‘Meeting Gems’.

The free Basic plan includes 300 transcription minutes per month (30 minutes per conversation) and is usable indefinitely. Paid plans are priced per user per month.

Key features

• Real-time live transcription and captions for Zoom, Meet, and Teams
• OtterPilot auto-joins and records meetings
• AI Chat across meetings; summaries, action items, and Meeting Gems
• Speaker identification, advanced search, and a searchable archive
• Integrations: Salesforce, HubSpot, Slack, Zapier

Pricing

Pricing snapshot checked September 23, 2026. Always confirm the current price on the vendor’s website before you buy.

• Basic: Free $0 – 300 transcription min/month, 30 min/conversation, 3 lifetime file imports
• Pro: $16.99/user/month monthly OR $8.33/user/month annual – 1,200 min/month, 90 min/conversation, 10 file imports/month, custom vocabulary, advanced search
• Business: $30/user/month monthly ($19.99/user/month annual) – unlimited in-app meetings, 6,000 imported-file min/month, 4 hr/conversation, unlimited file imports, admin analytics, CRM sync, SSO
• Enterprise: custom – SSO/SCIM, HIPAA add-on, API, Otter Sales Notetaker

No free trial of paid plans; the free plan is usable indefinitely. Otter runs periodic promos.

Pros

• Real-time transcription with calendar and video-conferencing integrations (techreviewer 4.4/5 across G2 500, Capterra 102, Product Hunt 31 reviews)
• AI summaries, action items, and searchable transcripts (user reviews)
• Intuitive interface with a minimal learning curve (user reviews)

Cons

• Accuracy drops with accents, noise, and jargon (user reviews)
• Weak support (user reviews)
• Mixed cost-effectiveness (user reviews)

Watch the demo

Sources

• MeetGeek – Otter AI pricing
• Castmagic – Otter AI software review
• tl;dv – Otter pricing
• G2 – Otter AI reviews
• Capterra – Otter reviews
• OpenAffiliate – Otter AI program listing